The answers to the most frequently asked questions

The warranty for FASANO products is twelve months, according to European legal standards.

A Fasano Tools product comes under warranty when a manufacturing defect of the same is ascertained. For this aspect to be confirmed, technical feedback from our internal laboratory is required. .

To request a maintenance service on FASANO TOOLS products it is necessary to contact the distributor from which you purchased. He will then send the article to our laboratory for the necessary analyzes.

On average, the repair takes 4/5 working days, excluding transport times to and from the company.

The cost of the maintenance service depends on the extent of the intervention. Before proceeding with any intervention (unless this is recognized as a guarantee) a regular cost estimate will be issued that takes into account both the cost of spare parts and labor.

It is possible to purchase spare parts for any FASANO TOOLS product by contacting your local distributor. Find the distributor closest to you.